Your impact is how you show up, which is why HOW you are present when with others is worth your focus. Being 100% present honours the time of those you are with – as well as your own. Here are 5 quick impact hacks to consider, to be truly present in each encounter, face to face, on video or on the phone: MINIMISE DISTRACTIONS Switch off the phone, email notifications and other possible distractions. Not only are you showing your commitment to the conversation or meeting but you also allow yourself to be fully engaged and not missing out on important content of the interaction. BE INTERESTED Make...
Following on from part 1 of SET THEM FREE, let us dive a bit deeper into the topic of empowerment at work. As discussed earlier, empowerment is a major factor for employees delivering great customer experiences. But as also mentioned last time,...
About a year ago, as the pandemic spread around the world, a large number...
Welcome to the April issue of IMPACT This month we continue our article...
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We are very excited, proud and grateful to be a Gold Winner – we have...
We are very proud, grateful and honoured to have received another TWO...
