A version of this article was first published in the Indian Management magazine. Stephen walked through the turnstiles for the first time since being appointed the new Chief Operating Officer. He was filled with energy and pride, having finally secured the senior position he had so coveted. This had been a long process, as all senior appointments are. He had waited for this day for 6 months. He had no history in the organization and had been given a blank canvas for his role. Sophia met him and showed him to his desk. Desk?! Stephen swivelled around, eyes darting to try to locate his office. There...