Set them free Part 2
Apr15

Set them free Part 2

Following on from part 1 of SET THEM FREE, let us dive a bit deeper into the topic of empowerment at work. As discussed earlier, empowerment is a major factor for employees delivering great customer experiences. But as also mentioned last time, there are a few other reasons why it’s so important, let’s look at them in more detail. KNOWLEDGE WORK NEEDS EMPOWERMENT More and more companies are coming to the realisation that...

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Missing the commute?
Apr12

Missing the commute?

About a year ago, as the pandemic spread around the world, a large number of people were asked or told to work from home. After the initial struggle of making remote working work, practically with tools and connections, a majority of people were quite pleased with working from home. Some of the benefits often quoted were: It saves me a lot of time, not having to travel to the officeI can spend more time with my familyI don’t...

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‘Missing the commute?’ and more in the April issue of IMPACT
Apr08

‘Missing the commute?’ and more in the April issue of IMPACT

Welcome to the April issue of IMPACT This month we continue our article about empowerment, we outline steps to a collaborative culture, and ask the question – are you missing the commute? We also share another of our monthly IMPACT HACKS (quick, practical tips for great impact), this time on presence. And there’s a story about what it takes to break new ground. You can download it here and read it on ISSUU here. Enjoy the...

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5 Impact Hacks for dialling up your impact with yourself
Mar23

5 Impact Hacks for dialling up your impact with yourself

All impact starts from within. Your ability to impact others will be a reflection of what’s going on for you. And remote working may have added new challenges and opportunities for your self leadership. Are you stressed, angry and frustrated? Then your impact will suffer. Are you energised and at ease? Then your impact will flourish. Yes, all great leadership starts from within. As part of our Impact Hack series, here are 5...

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7 tips for steering through the unexpected
Mar18

7 tips for steering through the unexpected

Smooth sailing is rare – we are always surrounded by some degree of change. But at times it’s more choppy than usual; more uncertain than the norm. Leading your team well in those circumstances is more important than ever. Team members may feel worried, angry or frustrated and not perform to their best. So what can you do when you find yourself in turbulent times? Here are some practical solutions: MEET REGULARLY Have regular quick...

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Being a Brand Ambassador
Mar12

Being a Brand Ambassador

How everyone is a powerful carrier of their personal, team and company brand. What you say online has a major impact on your business – here’s how to make the right noises. Just like individuals, teams and even countries, an organisation has a reputation. And that reputation is created over time, through words, actions and behaviours. But it’s not set in stone, a reputation can quickly be tarnished and even ruined. A...

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