About the authors

Mandy Flint

Mandy is an International Expert on leadership, leading teams and cultural behavioural change. Mandy is the CEO of Excellence in Leadership, a global transformational change organisation which she founded in 2000 after over 20 years of leadership experience in the corporate world. During this time Mandy spent 14 years working for American Express leading business units and held roles in sales operations, public affairs, communications and cultural change. 

As well as leading a business division within American Express as a senior leader Mandy spent 3 years leading a cultural change transformation programme for the President as well as operating as an internal coach and team coach to many senior executives and teams.

Through Excellence in Leadership Mandy works across the globe with both teams and individuals in the areas of one-to-one executive coaching, group facilitation, team effectiveness, vision creation, strategic development and cultural change leadership.  Working at an emotional and behavioural level. Her clients include CEOs, SVP’s VPs and Board members in many multi-national blue-chip organisations, Mandy has worked with a variety of companies including MasterCard, Lloyds, American Express, Symantec, Virgin Atlantic, Hewlett Packard, SAP, the NHS and BAE systems. 

Mandy has studied at Harvard Business School focusing on the concept of the Service Profit Chain. She is also media-trained and is an established speaker on leadership and cultural change events. She’s a fellow at the London Metropolitan Business School and has co-authored with Elisabet two multi award winning books on leadership and teams.

Mandy lives in Sussex, UK with her family.

Elisabet Vinberg Hearn

Elisabet Hearn

Elisabet Vinberg Hearn is a speaker, author, leadership strategist and executive coach, specializing in future leadership, winning teams, culture transformation and business sustainability. She is CEO of Katapult Partners Ltd, and co-founder of Think Solutions. Katapult, as an extension of Think’s successful formula, focuses on the powerful role of leadership and culture in digital transformations specifically.

Before setting up Think Solutions in 2001, Elisabet worked internationally at American Express for 13 years, where she held various leadership roles, responsible for customer servicing, process re-engineering and corporate culture transformation.

Elisabet works with organisations around the world, providing strategic leadership and tactical solutions; facilitating organizational transformation, coaching and working with executives, leadership teams, digital transformation leaders and other change champions. Her experience spans diverse industries, with clients such as ABN AMRO, Royal Bank of Scotland, American Express, H&M, IKEA, Skanska, Vattenfall, Trygg-Hansa (Royal Sun Alliance), SOS Children’s Villages and Greenpeace.

She has an MBA in Leadership and Sustainability from the University of Cumbria and a degree in Marketing Economics from IHM Business School, Stockholm. Together with Mandy, Elisabet is a published author of the multi-award winning books “The Team Formula: A Leadership Tale who found their Way” and “Leading Teams – 10 Challenges: 10 Solutions”.

Elisabet lives with her family in Brighton, Uk.