The Generous Leader
May11

The Generous Leader

Having team members who aren’t generous towards each other, who don’t freely and generously share what they know, is a challenge that most teams face. And yet, a team can’t afford not to share their thoughts, ideas and experience. Sometimes people don’t make the link between lack of generosity and not getting as good a result as they could have. And yet, the link is real. Workplaces need to be generous places. As a leader,...

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Generosity, strategy and legacy – topics in the 11th issue of IMPACT
May07

Generosity, strategy and legacy – topics in the 11th issue of IMPACT

We are delighted to share the 11th issue of IMPACT with you! This month we turn our attention to generous leadership practices, strategic thinking skills and how leaders need to play the long game. We also share another of our monthly IMPACT HACKS (quick, practical tips for great impact), this time on peers. And there’s a story about what a difference intention and focus makes to impact. You can download the May issue here and...

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5 QUICK IMPACT HACKS FOR PRESENCE
Apr22

5 QUICK IMPACT HACKS FOR PRESENCE

Your impact is how you show up, which is why HOW you are present when with others is worth your focus. Being 100% present honours the time of those you are with – as well as your own. Here are 5 quick impact hacks to consider, to be truly present in each encounter, face to face, on video or on the phone: MINIMISE DISTRACTIONS Switch off the phone, email notifications and other possible distractions. Not only are you showing your...

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Set them free Part 2
Apr15

Set them free Part 2

Following on from part 1 of SET THEM FREE, let us dive a bit deeper into the topic of empowerment at work. As discussed earlier, empowerment is a major factor for employees delivering great customer experiences. But as also mentioned last time, there are a few other reasons why it’s so important, let’s look at them in more detail. KNOWLEDGE WORK NEEDS EMPOWERMENT More and more companies are coming to the realisation that...

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Missing the commute?
Apr12

Missing the commute?

About a year ago, as the pandemic spread around the world, a large number of people were asked or told to work from home. After the initial struggle of making remote working work, practically with tools and connections, a majority of people were quite pleased with working from home. Some of the benefits often quoted were: It saves me a lot of time, not having to travel to the officeI can spend more time with my familyI don’t...

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‘Missing the commute?’ and more in the April issue of IMPACT
Apr08

‘Missing the commute?’ and more in the April issue of IMPACT

Welcome to the April issue of IMPACT This month we continue our article about empowerment, we outline steps to a collaborative culture, and ask the question – are you missing the commute? We also share another of our monthly IMPACT HACKS (quick, practical tips for great impact), this time on presence. And there’s a story about what it takes to break new ground. You can download it here and read it on ISSUU here. Enjoy the...

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