5 Impact Hacks for dialling up your impact with yourself
Mar23

5 Impact Hacks for dialling up your impact with yourself

All impact starts from within. Your ability to impact others will be a reflection of what’s going on for you. And remote working may have added new challenges and opportunities for your self leadership. Are you stressed, angry and frustrated? Then your impact will suffer. Are you energised and at ease? Then your impact will flourish. Yes, all great leadership starts from within. As part of our Impact Hack series, here are 5...

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7 tips for steering through the unexpected
Mar18

7 tips for steering through the unexpected

Smooth sailing is rare – we are always surrounded by some degree of change. But at times it’s more choppy than usual; more uncertain than the norm. Leading your team well in those circumstances is more important than ever. Team members may feel worried, angry or frustrated and not perform to their best. So what can you do when you find yourself in turbulent times? Here are some practical solutions: MEET REGULARLY Have regular quick...

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Being a Brand Ambassador
Mar12

Being a Brand Ambassador

How everyone is a powerful carrier of their personal, team and company brand. What you say online has a major impact on your business – here’s how to make the right noises. Just like individuals, teams and even countries, an organisation has a reputation. And that reputation is created over time, through words, actions and behaviours. But it’s not set in stone, a reputation can quickly be tarnished and even ruined. A...

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Set them free
Mar09

Set them free

In the mid to late 90’s we started to eagerly study companies that were outstanding at creating employee engagement, which lead to customer loyalty, which lead to financial payback – which could be invested back into employees. High on that list were for example the Ritz-Carlton hotel group and the low-cost carrier Southwest Airlines. A lot can be said about companies that have been successful at this. One common...

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‘Set them free’ and more in the March issue of IMPACT
Mar04

‘Set them free’ and more in the March issue of IMPACT

Welcome to the March issue of IMPACT! This month we’ve been thinking a lot about the power of autonomy and empowerment, how to tackle those unexpected moments with your team and how we are all brand ambassadors. We also share another of our monthly IMPACT HACKS (quick, practical tips for great impact), this time on self leadership. And there’s a story about receiving unexpected customer service. You can download the March...

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When teams are like musketeers
Feb18

When teams are like musketeers

There is no room for “going it alone” in teams – unless everyone works together, the team will lose out in every way, individually and collectively. Successful teams have real team spirit. The ethos of team spirit was wonderfully depicted by Alexandre Dumas’ timeless story of The Three Musketeers. The musketeers’ motto “All for one and one for all” is as relevant today as it was when the book was written back in the 1800’s. They...

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