‘Missing the commute?’ and more in the April issue of IMPACT
Welcome to the April issue of IMPACT This month we continue our article about empowerment, we outline steps to a collaborative culture, and ask the question - are you missing the commute? We also share another of our monthly IMPACT HACKS (quick, practical tips for great impact), this time on presence. And there's a story about what it takes to break new ground. You can download it here and read it on ISSUU here. Enjoy the read! Please...
5 Impact Hacks for dialling up your impact with yourself
All impact starts from within. Your ability to impact others will be a reflection of what's going on for you. And remote working may have added new challenges and opportunities for your self leadership. Are you stressed, angry and frustrated? Then your impact will suffer. Are you energised and at ease? Then your impact will flourish. Yes, all great leadership starts from within. As part of our Impact Hack series, here are 5 quick...
7 tips for steering through the unexpected
Smooth sailing is rare – we are always surrounded by some degree of change. But at times it’s more choppy than usual; more uncertain than the norm. Leading your team well in those circumstances is more important than ever. Team members may feel worried, angry or frustrated and not perform to their best. So what can you do when you find yourself in turbulent times? Here are some practical solutions: MEET REGULARLY Have regular quick...
Being a Brand Ambassador
How everyone is a powerful carrier of their personal, team and company brand. What you say online has a major impact on your business - here's how to make the right noises. Just like individuals, teams and even countries, an organisation has a reputation. And that reputation is created over time, through words, actions and behaviours. But it’s not set in stone, a reputation can quickly be tarnished and even ruined. A reputation cannot...
Set them free
In the mid to late 90's we started to eagerly study companies that were outstanding at creating employee engagement, which lead to customer loyalty, which lead to financial payback - which could be invested back into employees. High on that list were for example the Ritz-Carlton hotel group and the low-cost carrier Southwest Airlines. A lot can be said about companies that have been successful at this. One common denominator that it...
‘Set them free’ and more in the March issue of IMPACT
Welcome to the March issue of IMPACT! This month we've been thinking a lot about the power of autonomy and empowerment, how to tackle those unexpected moments with your team and how we are all brand ambassadors. We also share another of our monthly IMPACT HACKS (quick, practical tips for great impact), this time on self leadership. And there's a story about receiving unexpected customer service. You can download the March issue and...
