How not to confuse
Mandy & Elisabet speaking at WeAreTheCity conference in London Words matter. A lot. And it's important to communicate in such a way that we can reach and connect with other people, right? Of course. We all want to be understood the way we intended. And yet, we can so easily misunderstand each other, as we all interpret words, sentences and even situations differently. We all have different lenses through which we observe and make...
4 practical ways to improve social health at work
Health is important for us all, at work and in life as a whole. We often think and talk about it as physical health and mental health. But what about social health? This could be described as team health, collaborative health, connectedness health, belonging health, networking health - basically anything that talks about the health that our social interactions (or lack thereof) create. People spend so much time in a work environment,...
7 Tips for Mastering the Art of Questions
Three key characteristics that great leaders have are that they: Are interested in other peopleAre good at listeningKnow that they don’t know everything! Great leaders ask really smart questions – they don’t give the answers. And as such, they realise that the art of asking questions is crucial when it comes to creating engaged team members and effectively managing the expectation of key stakeholders. Think about it – when someone...
How can you avoid Boomerang Change?
Everyone talks about transformation, but is it really transformation they are pursuing? Or could it be that it’s “just” change? Don’t get us wrong, change is sometimes enough, but the problem is that change often isn’t enough, or the efforts put into change are not impactful enough and therefore don’t really change anything other than what’s on the surface. People fall back into old habits – as habits die hard – we all know that. A...
Never lead with fear
The key to leadership is hope, care and trust - especially in a crisis. As we watch in horror how Ukraine is being invaded, we reflect on different leadership styles and what it takes to lead in a crisis in particular. In a crisis everything comes to a head and the key characteristics of effective leadership become crystal clear. We have probably all met leaders who were feared by others. Those that through their actions and...
