The Long-Game Leader
More than ever, the world needs leaders who are strategically focused on the long-term picture; long-term sustainable organisational success – not just their own short-term success. Have you observed how when a new (senior) leader joins a team/division/organisation they are typically expected to put their own ‘mark’ on it? We call this a 'Ruler' leader. Everyone’s eyes are on them; what will they do? What’s their vision? What impact...
Think like a strategist
Are you strategic? Are you strategic enough? Many leaders we meet, unless quite senior, are focused on the tactical, day-to-day realities of work. That’s OK, but there needs to be a balance, for everyone, regardless of our role – everyone needs to weave in strategy in what they do. And in order to be a positive disruptor, it’s absolutely crucial to focus on and develop strategic ability. So, what is strategy then really? This is what...
The Generous Leader
Having team members who aren't generous towards each other, who don’t freely and generously share what they know, is a challenge that most teams face. And yet, a team can't afford not to share their thoughts, ideas and experience. Sometimes people don’t make the link between lack of generosity and not getting as good a result as they could have. And yet, the link is real. Workplaces need to be generous places. As a leader, you can...
Generosity, strategy and legacy – topics in the 11th issue of IMPACT
We are delighted to share the 11th issue of IMPACT with you! This month we turn our attention to generous leadership practices, strategic thinking skills and how leaders need to play the long game. We also share another of our monthly IMPACT HACKS (quick, practical tips for great impact), this time on peers. And there's a story about what a difference intention and focus makes to impact. You can download the May issue here and read it...
5 QUICK IMPACT HACKS FOR PRESENCE
Your impact is how you show up, which is why HOW you are present when with others is worth your focus. Being 100% present honours the time of those you are with - as well as your own. Here are 5 quick impact hacks to consider, to be truly present in each encounter, face to face, on video or on the phone: MINIMISE DISTRACTIONS Switch off the phone, email notifications and other possible distractions. Not only are you showing your...
Set them free Part 2
Following on from part 1 of SET THEM FREE, let us dive a bit deeper into the topic of empowerment at work. As discussed earlier, empowerment is a major factor for employees delivering great customer experiences. But as also mentioned last time, there are a few other reasons why it's so important, let's look at them in more detail. KNOWLEDGE WORK NEEDS EMPOWERMENT More and more companies are coming to the realisation that employees...
