7 Tips for Mastering the Art of Questions
Three key characteristics that great leaders have are that they: Are interested in other peopleAre good at listeningKnow that they don’t know everything! Great leaders ask really smart questions – they don’t give the answers. And as such, they realise that the art of asking questions is crucial when it comes to creating engaged team members and effectively managing the expectation of key stakeholders. Think about it – when someone...
How can you avoid Boomerang Change?
Everyone talks about transformation, but is it really transformation they are pursuing? Or could it be that it’s “just” change? Don’t get us wrong, change is sometimes enough, but the problem is that change often isn’t enough, or the efforts put into change are not impactful enough and therefore don’t really change anything other than what’s on the surface. People fall back into old habits – as habits die hard – we all know that. A...
Never lead with fear
The key to leadership is hope, care and trust - especially in a crisis. As we watch in horror how Ukraine is being invaded, we reflect on different leadership styles and what it takes to lead in a crisis in particular. In a crisis everything comes to a head and the key characteristics of effective leadership become crystal clear. We have probably all met leaders who were feared by others. Those that through their actions and...
The March/April issue of IMPACT is here
Welcome to the latest issue of IMPACT! This time we focus on the art of asking questions, leading with fear or hope, how to make change sticky and the power of contagious, culture-shaping leadership behaviours. And there's a story about a reluctant team member and the effect they can have on a team. The IMPACT HACK this time is all focused on strengths. You can download the magazine here or read it online here. Enjoy the read, thanks...
Travelling again?
Yes, it definitely looks like travel is starting to pick up again. The second terminal at an airport close to where we both live will open up in a month's time after being closed for almost 2 years. This is a clear and tangible indication that demand for travel is up. We certainly don't expect business travel to go back to pre-pandemic levels, as distances have largely been eradicated with the help of a plethora of video and...
5 ways to increase your impact through GENEROSITY
A healthy organisation is dependent on people working effectively together. And to be generous is a big part of that. Generosity breeds generosity. And you can be the catalyst of generosity where you are. Here are 5 proven impact hacks to consider when wanting to extend your generosity at work. THANK/RECOGNISE SOMEONEStop and think: who can I thank today? Who has made a difference to your day? Who has put that extra effort in? Who has...



